2 Days
12 CPD hours
- Every organization who has invested in the training of their development team in Scrum and/ or Agile
- Process owners
- Process managers
- Employees and managers responsible for designing, reengineering or improving processes – Consultants guiding their clients through process improvement initiatives
- Anyone responsible for:
Managing process-related requirements
Ensuring the efficiency and effectiveness of processes
Maximizing the value of processes
-The learning objectives for CAPO include an understanding of:
Basic Agile and Agile Service Management concepts
Process owner role and responsibilities
Managing and prioritizing a process backlog
Creating and utilizing user stories
Collaborating with process stake holders and other process owners
Overseeing Agile process design and improvement activities
Managing organizational change activities
Monitoring and measuring process performance
Conducting process reviews and identifying improvements
This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Students learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place just enough process and how to continually align process performance with overall business goals.
This course prepares you for the Certified Agile Process Owner (CAPO)© certification.
Nexus Humans Certified Agile Process Owner (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Agile Process Owner (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.
Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.