Certified IT Asset Manager (CITAM)

Duration

3 Days

This course is intended for

Experienced IT Asset Managers

Overview

By attending this course the attendee will be able to
Understand and utilize the dependencies, relationships and benefits of the KPAs found within an effective IT Asset Management Program
specify and define the duties and responsibilities necessary to be an effective IT Asset Manager
be able to obtain and display an understanding of the resources and commitment necessary to implement a fully functional IT Asset Management Program.

Description

Attendees will learn about the entire ITAM Program and take with them the foundation plan for starting or improving their organization’s ITAM Program. The intense three-day course with certification is packed full of information and real-world experiences designed to make your ITAM Program more effective and efficient, and the CITAM Certification will lend notable credibility to both you and your ITAM Program.This course addresses each of the Key Process Areas (KPAs) identified within the IBPL that, when combined, empowers an organization and maximizes the value of their IT assets. The course will also review the core processes that encompass the ITAM Program and the projects that will help an organization build a productive and profitable business unit.The course includes exam for CITAM certification.

Course Outline

IAITAM and the Mission
ITAM Code of Ethics
Defining Primary Roles in an ITAM Program
IAITAM’s 12 KPAs
Relationships, Dependencies, and Benefits
KPA Interdependencies
Roles and Responsibilities
Creating Dynamic Job Descriptions for ITAM Programs
The Role of a Program Manager
Project Management Relationship Triangle
Sample Projects by KPA
Prioritization and the ITAM Program
Lifecycle Management
Process Building Best Practices
Gaining Executive Buy-in
Business Case Template
Maturity Assessment
ITAM as a Core Business Function

What people say about us

Excellent interaction and answered all of my questions. Looking forward to being able to apply some of the tips and features learned today which hopefully should have real impact on some of the more time consuming tasks currently encountered.

Dublin student

This is the 3rd course I have done with Arun. He is very helpful and always supportive if I have other questions outside the lecture parameters. I have already recommended him and Nexus Human to work colleges and would do so again after this course.

Philip

Dublin classroom student

Great course yesterday and can’t give enough amazing feedback for John. I’ve never had a teacher hold attention of a class from start to finish, but yesterday he did this.

Jennifer O'Connor

Vistra Ireland

Booking process was very easy. Once initial contact was made everything happened smoothly.

Pfizer

Brilliant
Wonderful teacher
Course presented extremely well indeed

Nexus Human Ireland Student feedback

This was my 2nd course with Nexus Human and I enjoy the format of the courses.
This was very well-run, the instructor was superb and i will get a lot of benefit from having access for the next 6 months, I look forward to the next course.

Cathal

Kerry, Ireland

I would like to thank the staff of Nexus Human, who were very helpful, prompt, friendly and professional in helping me attain my Microsoft certification. I would like to thank Abdul in particular for his guidance during the course and commend him on his knowledge of software development.

Paul

ITC Group
Dublin

The instructor was excellent. Was willing to field any questions we had and deal with our specific queries.

Excel student

The class just finished and I just wanted to mention to you that it was absolutely amazing. The quality of the training had very high standards, the trainer explained amazingly well and we actually practiced (did) all the steps. It was not learning by watching a presentation but by actually doing. The training has been delivered from Atlanta (US) and I cannot wait to go tomorrow in the office and recommend it. The connection and the lab environment were running perfectly.
Once again thank you very much and looking forward for the next trainings scheduled. Enrolling via Nexus Human Dublin was the perfect choice.

Cristina, Online Live student

Firstly I would like to say thanks, I found the course I sat yesterday extremely beneficial and the instructor was fantastic, she was enthusiastic and engaging and I would highly recommend the course to friends and colleagues. The post class services are also excellent!

Nexus Human Ireland student

Sharon was lovely and has a fantastic knowledge. Honestly I didn't think I needed part 1 but I am SO glad I came. Thank you. Will be back in for part 2.

Dublin student

Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.