This course is ideal for IT pros looking to learn hands-on, entry-level project management skills.
Junior IT project manager
Level II help desk technicians
Associate / business analysts
Project control analysts (PMO team members)
At course completion, you will have gained the knowledge to
Manage the project life cycle
Coordinate small-to-medium-size projects
Establish an appropriate communication plan while managing resources and stakeholders and maintaining project documentation
Support the completion of larger projects within an IT environment
This course explores waterfall and agile methodologies of project management, giving the learner the knowledge and skills required to manage the project life cycle, coordinate small-to-medium-sized projects, establish a communication plan, manage resources and stakeholders, maintain project documentation and artifacts, and support the completion of larger projects within an information technology (IT) environment.
Excellent interaction and answered all of my questions. Looking forward to being able to apply some of the tips and features learned today which hopefully should have real impact on some of the more time consuming tasks currently encountered.
Dublin classroom student
Great course yesterday and can’t give enough amazing feedback for John. I’ve never had a teacher hold attention of a class from start to finish, but yesterday he did this.