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Constructive Conflict Management

4.6 out of 5 rating

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Duration

2 Days

12 CPD hours

About this course

Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course.

Overview

Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace

Description

In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.

Private classes on this topic are available. We can address your organization's issues, time constraints, and save you money, too. Contact us to find out how.

1. Understanding conflict
  • Identifying the Causes of Conflict
  • Harnessing the Benefits of Conflict
  • Resolving Conflict
  • Understanding the Key People in Conflict Resolution
2. Civility in the Workplace
  • Recognizing Uncivil Behavior
  • Reaping the Benefits of Civil Behavior
  • Working with Difficult People
  • Identifying and Avoiding Incivility
  • Creating, Implementing, and Enforcing a Civility Policy
3. Conflict Resolution Process
  • Making an Effective Atmosphere
  • Developing Mutual Understanding
  • Focusing on individual and Shared Needs
  • Getting to the Root Cause
  • Generating Options
  • Building a Solution
4. Conflict Resolution Strategies
  • Differentiating Resolution Strategy Versus Process
  • Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding
Additional course details:

Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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Global Schedule

GTR = Guarenteed to Run

22 Jul 24 Enquire Book
14:00 - 22:00Live Online GTR1,495
17 Oct 24 Enquire Book
14:00 - 22:00Live Online GTR1,495

20 Jan 25 Enquire Book
14:00 - 22:00Live Online GTR1,495

Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.