Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills.
After completing this course, students will know how to:- Recognize the difference between hearing and listening- Enhance interpersonal relationships through the use of verbal and non-verbal communication- Apply techniques to move towards high quality conversation- Create a positive impression through a powerful introduction- Influence others through sharing perspectives and opinions constructively- Use logic and emotion to persuade and collaborate - Identify ways of sharing thoughts and opinions constructively- Prepare for and conduct simple negotiations
This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
Excellent interaction and answered all of my questions. Looking forward to being able to apply some of the tips and features learned today which hopefully should have real impact on some of the more time consuming tasks currently encountered.
Dublin classroom student
Great course yesterday and can’t give enough amazing feedback for John. I’ve never had a teacher hold attention of a class from start to finish, but yesterday he did this.
Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.