Duration
3 Days
This course is intended for
Mid- and upper-level managers looking to hone their senior management skills
Overview
After completing this course, students will know how to:- Use wisdom and understanding to lead others- Deliver constructive critiques to your staff- More effectively coach and mentor your staff- Develop new managers- Better motivate your staff- Navigate organizational politics
Description
To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.
Leading Others
- Comparing Vertical and Lateral Hierarchies: Leading in Different Structures of Command and Control
- Leveraging Your Organization’s Structure
- Knowing Your Employees – Developing Empathy
- Beginning with the End in Mind and Back-Casting to the Desired Future State
- Setting S.M.A.R.T. Goals
- Earning Your Team’s Trust with Honesty, Reliability, Availability, and Openness
Strategies for Course Correction
- Lighting a Fire: Motivating, Guiding, and Inspiring
- Resolving Conflict: Forcing, Accommodating, Avoiding, Compromising, and Collaborating
- Changing the Script: Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
- Defining Team Roles and Creating a Balanced Team
Effective Coaching and Mentoring
- Providing Clear and Timely Feedback
- Creating a Supportive Environment
- Building a Mentorship Plan - Mentoring for Success
Training New Managers
- Preparing, Developing, and Supporting New Managers
- Defining and Building Competencies
- Documenting Best Practices while Rewarding and Emulating Effective Managers
- Encouraging a Peer Network
Motivation
- Understanding the 8 Level Hierarchy of Needs
- Managing Across Generations
- Applying the CARE Model
Organizational Politics
- Being Politically Savvy, Ethical, and Effective
- Building Political Intelligence
- Understanding the Landscape
The Big Picture
- Thinking Through the Elements of Management
