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Managing and Troubleshooting PCs - Part 2

4.6 out of 5 rating

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Duration

5 Days

30 CPD hours

About this course

If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation.

Overview

In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues.

Description

In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Hardware Fundamentals
  • Topic A: Personal Computer Components
  • Topic B: Storage Devices
  • Topic C: Mobile Digital Devices
  • Topic D: Connection Interfaces
Operating System Fundamentals
  • Topic A: PC and Mobile Operating Systems
  • Topic B: PC Operating System Tools and Utilities
Networking & Security Fundamentals
  • Topic A: Network Types
  • Topic B: Network Components
  • Topic C: Common Network Services
  • Topic D: Cloud Concepts
  • Topic E: Security Fundamentals
Safety & Operational Procedures
  • Topic A: Basic Maintenance Tools and Techniques
  • Topic B: Personal and Electrical Safety
  • Topic C: Environmental Safety and Materials Handling
  • Topic D: Professionalism and Communication
  • Topic E: Organizational Policies and Procedures
  • Topic F: Troubleshooting Theory
Supporting Display Devices
  • Topic A: Install Display Devices
  • Topic B: Configure Display Devices
  • Topic C: Troubleshoot Video and Display Devices
Installing & Configuring Peripheral Components
  • Topic A: Install and Configure Input Devices
  • Topic B: Install and Configure Output Devices
  • Topic C: Install and Configure Input/Output Devices
  • Topic D: Install and Configure Expansion Cards
Managing System Components
  • Topic A: Identify Motherboard Components and Features
  • Topic B: Install and Configure CPUs and Cooling Systems
  • Topic C: Install Power Supplies
  • Topic D: Troubleshoot System Components
Managing Data Storage
  • Topic A: Identify RAM Types and Features
  • Topic B: Troubleshoot RAM Issues
  • Topic C: Install and Configure Storage Devices
  • Topic D: Configure the System Firmware
  • Topic E: Troubleshoot Hard Drives and RAID Arrays
Installing & Configuring Microsoft Windows
  • Topic A: Implement Client-Side Virtualization
  • Topic B: Install Microsoft Windows
  • Topic C: Use Microsoft Windows
  • Topic D: Configure Microsoft Windows
  • Topic E: Upgrade Microsoft Windows
Optimizing & Maintaining Microsoft Windows
  • Topic A: Optimize Microsoft Windows
  • Topic B: Back Up and Restore System Data
  • Topic C: Perform Disk Maintenance
  • Topic D: Update Software
Working with Other Operating Systems
  • Topic A: The OS X Operating System
  • Topic B: The Linux Operating System
Customized Client Enviroments
  • Topic A: Types of Common Business Clients
  • Topic B: Custom Client Environments
Networking Technologies
  • Topic A: TCP/IP Properties and Characteristics
  • Topic B: TCP/IP
  • Topic C: Internet Connections
  • Topic D: Ports and Protocols
  • Topic E: Networking Tools
Installing & Configuring Networking Capabilities
  • Topic A: Configure Basic Windows Networking
  • Topic B: Configure Network Perimeters
  • Topic C: Using Windows Networking Features
  • Topic D: Install and Configure SOHO Networks
Supporting Mobile Digital Devices
  • Topic A: Install and Configure Exterior Laptop Components
  • Topic B: Install and Configure Interior Laptop Components
  • Topic C: Other Mobile Devices
  • Topic D: Mobile Device Accessories and Ports
  • Topic E: Mobile Device Connectivity
  • Topic F: Mobile Device Synchronization
  • Topic G: Troubleshoot Mobile Device Hardware
Supporting Printers & Multifunction Devices
  • Topic A: Printer and Multifunction Technologies
  • Topic B: Install and Configure Printers
  • Topic C: Maintain Printers
  • Topic D: Troubleshoot Printers
Security Threats, Vulnerabilities, and Controls
  • Topic A: Common Security Threats and Vulnerabilities
  • Topic B: General Security Controls
  • Topic C: Mobile Security Controls
  • Topic D: Data Destruction and Disposal Methods
Implementing Security Controls
  • Topic A: Secure Operating Systems
  • Topic B: Secure Workstations
  • Topic C: Secure SOHO Networks
  • Topic D: Secure Mobile Devices
Troubleshooting System-Wide Issues
  • Topic A: Troubleshoot PC Operating Systems
  • Topic B: Troubleshoot Mobile Device Operating Systems and Applications
  • Topic C: Troubleshoot Wired and Wireless Networks
  • Topic D: Troubleshoot Common Security Issues
Additional course details:

Nexus Humans Managing and Troubleshooting PCs - Part 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Managing and Troubleshooting PCs - Part 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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