Pricing is per delegate, giving you huge savings over the cost of individual courses.
5 Days
30 CPD hours
Administrators, implementers and managers who are responsible for implementing, configuring and administering Service Manager 9.30.
At the end of the course, you will be able to: Describe Service Manager environment andarchitecture Install the various components of Service Manager Learn the various implementation options (i.e.default ports, load balancing, components) Perform tasks and set-up activities that are generallyperformed prior to moving the system to Production. Perform daily administrative tasks such asperforming backups and monitoring log files,background processor activity, email activity, andschedule record activity. Perform weekly administrative tasks such asarchiving and purging data Perform monthly administrative tasks such ascleaning up the audit record, monitoring serverperformance statistics' Perform quarterly and annual administrative taskssuch as regenerating the work and holiday schedulerecords. Additional administrative tasks, such as importing orexporting records.RECOMMENDED
This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently.
Nexus Humans SM320 - Service Manager 9.x Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM320 - Service Manager 9.x Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.
Great course yesterday and can’t give enough amazing feedback for John. I’ve never had a teacher hold attention of a class from start to finish, but yesterday he did this.
Vistra
Alan delivered the training in an easy to understand and pleasant manner which was broken down into manageable chunks with an appropriate number of breaks to give folk time away from their laptops and screens. It is never easy to do 2 days of training on a fairly in-depth subject involving Software even in a classroom environment and remaining focused and engaged so doing it remotely adds another level of complexity, but I have to say that personally this was one of the best Training Events that I have attended for some years. I have gained so much knowledge of MS Project and it will certainly make my job easier going forward.
A large part of what I gained has to be credited to Alan’s manner and delivery and I should be grateful if you could pass on my thanks to him.
Also, the support, together with joining instructions & training literature etc from Nexus Human has been excellent – thank you for that. I intend feeding that back to our People and ICT Teams too
December 2023
Kerry, Ireland
ITC Group
Dublin
Nexus Human Classroom Student
Excellent interaction and answered all of my questions. Looking forward to being able to apply some of the tips and features learned today which hopefully should have real impact on some of the more time consuming tasks currently encountered.
Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.
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