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VMware Horizon 8: Troubleshooting Bootcamp

4.6 out of 5 rating

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Duration

5 Days

30 CPD hours

About this course

New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators.

Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions

Overview

By the end of the course, you should be able to meet the following objectives:


Implement a structured approach to troubleshooting


Resolve common issues that occur in a VMware Horizon environment


Troubleshoot issues with linked and instant clones


Configure the Windows client


Identify the correct log level for gathering logs


Optimize protocols for best end-user experience


Discuss Horizon Connection Server advanced configurations


List troubleshooting techniques for Horizon Connection Server common issues


Interpret Horizon 8 Connection Server logs


Identify Unified Access Gateway configuration and certificate issues


List troubleshooting steps for Unified Access Gateway common issues


Describe BLAST configuration verification using logs and settings


Describe BLAST optimization recommendations for different use cases


Describe Horizon 8 Connections and how to troubleshoot related issues


Describe Horizon 8 certificates


List troubleshooting steps for common issues with Horizon 8 certificates


Leverage Horizon infrastructure troubleshooting steps to resolve issues 

Description

This five-day course builds your skills in resolving common issues that occur in a VMware Horizon© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon© 8 infrastructure related issues. This workshop teaches the required skill and competence for troubleshooting VMware Horizon© Connection Server , VMware Unified Access Gateway , protocols, connections, and certificates

Course Introduction
  • Introductions and course logistics
  • Course objectives
Overview of Virtual Desktop Troubleshooting
  • Structured approach to troubleshooting configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem
Command-Line Tools and Backup Options
  • Using command-line tools
  • Backing-up and restoring VMware Horizon databases
Troubleshooting Horizon Linked Clone Desktops
  • Only applicable for Horizon 7.x environments
  • Describe the components that make up a VMware Horizon desktop
  • Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
  • Highlight the best practice for optimizing a VMware Horizon desktop
  • Troubleshoot common problems with VMware Horizon desktops
Troubleshooting Instant Clones
  • Discuss how instant clones are created
  • Discuss what gets logged when an instant clone is created
  • Discuss the keywords to look for in the logs when troubleshooting instant clones
  • Discuss how to troubleshoot problems with instant clones
Windows Client
  • Correctly configure the Windows Client
  • Identify the correct log level for gathering logs
  • Enable the required SSL configuration level for the environment
Ports and Protocols
  • Discuss the key ports on a Horizon Environment
  • Discuss protocols used in the Horizon Environment
  • Understand the benefit of optimizing Blast
  • Become familiar with the optimization features for Blast
  • Implement GPO changes for Blast
  • Become familiar with the causes for Black Screens
  • Discuss how to troubleshoot Black Screen problems
  • Identify problems encountered when applying GPOs
  • Discuss how to troubleshoot GPO-related problems
Horizon Connection Server Troubleshooting
  • Discuss Horizon Connection Server general troubleshooting techniques
  • Identity Horizon Connection Server common issues through logs
  • Describe AD LDS replication
  • Discuss Horizon Connection Server replication common issues
  • Review and Interpret Horizon Connection Server logs
  • Compare successful and unsuccessful logs from everyday infrastructure administration tasks
Unified Access Gateway Troubleshooting
  • List and identify common Unified Access Gateway deployment issues
  • Monitor the Unified Access Gateway deployment to identify health and issues
  • Identify and troubleshoot Unified Access Gateway certificate issues
  • Monitor, test, and troubleshoot network problems
  • Discuss general Unified Access Gateway troubleshooting processes
BLAST Configuration Verification
  • Discuss BLAST Codecs and Encoder Switch settings.
  • Describe how to verify BLAST configuration using logs and settings
BLAST Optimization
  • List general BLAST optimization recommendations
  • Summarize BLAST tuning recommendations that apply to WAN connections
  • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
  • Describe recommended tuning options to increase display protocol quality for all use cases and applications.
VMware Horizon Connections Troubleshooting
  • Explain Horizon connections
  • Describe the role of Primary and Secondary protocols in Horizon connections
  • Describe HTML client access connections
  • Describe Horizon connections load balancing
  • Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values
  • Identify troubleshooting steps for failing Horizon load balancer connections
  • List troubleshooting steps for Horizon connections
VMware Horizon Certificates Troubleshooting
  • List Horizon certificate functions
  • Describe Horizon certificates scenarios.
  • Discuss potential challenges related to certificates in Horizon
  • Describe the troubleshooting approach to Horizon certificate issues
VMware Horizon Challenge Lab
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues
Additional course details:

Notes

Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)

Nexus Humans VMware Horizon 8: Troubleshooting Bootcamp training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the VMware Horizon 8: Troubleshooting Bootcamp course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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