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Certified Data Centre Facilities Operations Specialist (CDFOS)

4.6 out of 5 rating

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Duration

3 Days

18 CPD hours

About this course

The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.

Overview

The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.
The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard).

Description

Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.

Service Level Management
  • Service Level Management
    Needs analysis
    Capability assessment
    Service portfolio and catalogue
    Service Level Agreements
    Reporting - Complaint procedure
    Customer satisfaction
    Service Improvement Process (SIP)
Safety and Crisis Management
  • Most common type of accidents and why they often happen
    The roles and responsibilities of appointed safety staff
    The importance of the OH&S or WHS manual
    Calibration of measurement and test equipment
    Proper lock-out/tag-out procedures
    Emergency response plan requirement for various potential emergencies
    The importance of Permit To Work
Physical Security
  • Standard Operating Procedures (SOP) for security
    Security risk assessment
    Security zones
    Physical inspections / security patrols
    Delivery of goods / holding area
    Entry control of individuals
    Badges and key management
    Security monitoring
    Security incident reporting
Facilities Maintenance
  • The importance of maintenance
    Maintenance definitions
    Maintenance operations procedures (MOP)
    Service reports
    Spare management
    Tools
    Housekeeping
Data Centre Operations
  • Shift handover
    Walk around duties
    Service management
    Release management
    Configuration management
    Floor management
    Equipment life cycle management
Monitoring/Reporting/Control
  • Monitoring requirements
    Facilities monitoring matrix
    Sensor / alarm point testing and calibration
    Notification matrix
    Escalation requirements
    Reporting
Project Management
  • Project management
    Project organization
    Project manager
    Initiation
    Planning
    Execution
    Monitor and control
    Closing
    Evaluation / lessons learnt
Environmental Sustainability
  • The importance of sustainability
    Environmental standards
    Power efficiency indicators
    Energy saving best practises
    Water management
    Sustainable energy usage
Governance and Compliance
  • The importance of document management
    The siz sub-processes of document management
    Asset management
    Requirements or asset recording
Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©)
  • Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.
Additional course details:

Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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Your Recommended Dates

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03 Jul 24 Enquire Book
08:00 - 16:00 Live Online 2,250
23 Oct 24 Enquire Book
08:00 - 16:00 Live Online 2,250

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