CLOUD-CONFT-CT-Configuring, Managing, Monitoring and Troubleshooting Cisco Telepresence Cloud Conferencing and WebEx Teams

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5 Days

30 CPD hours

This course is intended for

The primary audience for this course is as follows:
Network Video Administrators
Collaboration Administrators
Network Video Engineer
Voice/UC/Collaboration/Communications Engineer
Collaboration Sales/Systems Engineer


Student will learn how to provision and Manage Video Endpoints in the Cisco Cloud
Students will also learn how to deploy hybrid Call Service for WebEx Teams Users and WebEx Video Devices
Students will learn how to configure the Hybrid Video Mesh Nodes for Cloud Conferring
Students will learn how to configure the Cisco Directory Connector and Synchronize Active Directory Users
Students will learn how to integrate Microsoft Exchange, Office 365, or Google Calendar
Students will use Hybrid Calendar Service to schedule meetings
Students will learn how to Integrate Cisco WebEx Hybrid Data Security
Students will learn how to Integrate Cisco WebEx Hybrid Message Service to Integrate your existing Jabber and IM&P Infrastructure


This is a five-day Cloud Conferencing instructor-led course where students will learn how to Provision, Manage, and Register Telepresence endpoints in the WebEx Cloud. Students will also learn how to migrate their existing on-prem devices to the Cisco Telepresence Cloud. Students will also learn to integrate Hybrid Mesh nodes, Hybrid Calendaring, Hybrid Security, and Webex Teams with their existing Infrastructure.

Overview of Cisco Cloud Registered Endpoints
  • DX 70/80
    SX 10/20/80
    MX 700/800
    Room Kit Mini
    Room Kit
    Room Kit Plus
    Room Kit Pro
    WebEx Board
    Desktop Pro
    Webex Share
Configure WebEx Control Hub and Registering Endpoints
  • Network Assessment and Provisioning
    Cisco WebEx Teams Control Hub
    Cisco WebEx Teams Control Hub Pro Pack
    Creating Cisco WebEx Teams Sites
    Integrating Cisco WebEx Teams with Active Directory
    Integrating Cisco WebEx with ADFS
    Managing User and Features
    Configuring Cisco Expressway Integration
    Checking the WebEx Teams Health
    Integrating Cisco Unified Communications Manager (UCM) With WebEx Teams
    Integrating Cisco Jabber with WebEx Teams
    Registering Cisco Phones using WebEx
    Register Telepresence Endpoints with the WebEx Cloud.
    Integrating On-Premise Telepresence with WebEx Cloud Telepresence
    Registering WebEx Boards
    Managing User and Assigned Features
    Using Analytics for reporting on Meetings
Configuring WebEx Services
  • Configuring the WebEx Meeting Service
    Configuring the Video Mesh Node (Hybrid Media Node)
    Configuring the Hybrid Calendaring Service
    Configuring the Hybrid Directory Service
    Configuring the Hybrid Call Service
    Configuring Hybrid Data Security (optional)
    Configuring Cisco WebEx Enterprise Site Management (optional)
Cloud Meetings
  • Supported Room Systems
    Bandwidth Requirements
    Cisco WebEx Teams Video Settings
    Zero Touch Meetings
    Scheduling a Meeting with Invites
    Join a Meeting from a Cloud Registered Endpoint
    Join a Meeting using WebEx Teams
    Join a Meeting using a WebEx Board
    Join a Meeting from an on premise Telepresence Endpoint
    Join a Meeting from Jabber
    Join a Meeting from a Non Cisco Endpoint
    Join a Meeting from a Cisco Phone
    Using a Video Mesh for Internal Conference Participants
    Share Content from a Laptop on Your Room Device
    Video Layouts
    Screen Sharing
    White boarding
WebEx Teams
  • WebEx Teams Client
    WebEx Teams Messaging
    WebEx Teams Meeting Features
WebEx Boards
  • Cisco WebEx Teams Board
    WebEx Teams Board Capabilities
    WebEx Teams Board Setup
    Mounting Options
    Syncing the WebEx Teams app with WebEx Teams Board
    Sharing Files
    WebEx Teams Board Ad-Hoc Meeting
    WebEx Teams Board Space Meeting
Monitoring/Troubleshooting the WebEx Teams Service
  • Check Status of WebEx Services
    Using WebEx Analytics
    Monitor and Troubleshoot Meeting Quality using analytics
    Monitor and Troubleshoot WebEx Teams using analytics
    Monitor and Troubleshoot Endpoints using analytics
    Monitor and Troubleshoot Hybrid Services using the Expressway
    Monitoring Endpoints
    Troubleshooting Endpoint Registration
    External Health Portal
    Support and feedback through WebEx Teams App
    Troubleshooting Cisco WebEx Teams
Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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