CompTIA A+ Certification (Exams 220-1101 and 220-1102)

4.6 out of 5 rating

Jump to dates


5 Days

30 CPD hours

This course is intended for

This course is targeted to those seeking A+ Certification and anyone in these roles:
IT Support Specialist
Helpdesk Technician
Field Technician
Tier I Support Specialist
Desktop Support Specialist
Associate Network Engineer
Systems Support Technician
Junior Systems Administrator


At completion of this course, you will be able to:
Install and configure end-user devices and software
Address connectivity problems
Perform basic cybersecurity mitigations
Troubleshoot common problems to diagnose and resolve issues
Demonstrate basic knowledge of scripting, the cloud, and virtualization


CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.

Lesson 1: Installing Motherboards and Connectors
  • Topic 1A: Explain Cable Types and Connectors
  • Topic 1B: Install and Configure Motherboards
  • Topic 1C: Explain Legacy Cable Types
Lesson 2: Installing System Devices
  • Topic 2A: Install and Configure Power Supplies and Cooling
  • Topic 2B: Select and Install Storage Devices
  • Topic 2C: Install and Configure System Memory
  • Topic 2D: Install and Configure CPUs
Lesson 3: Troubleshooting PC Hardware
  • Topic 3A: Apply Troubleshooting Methodology
  • Topic 3B: Configure BIOS/UEFI
  • Topic 3C: Troubleshoot Power and Disk Issues
  • Topic 3D: Troubleshoot System and Display Issues
Lesson 4: Comparing Local Networking Hardware
  • Topic 4A: Compare Network Types
  • Topic 4B: Compare Networking Hardware
  • Topic 4C: Explain Network Cable Types
  • Topic 4D: Compare Wireless Networking Types
Lesson 5: Configuring Network Addressing and Internet Connections
  • Topic 5A: Compare Internet Connection Types
  • Topic 5B: Use Basic TCP/IP Concepts
  • Topic 5C: Compare Protocols and Ports
  • Topic 5D: Compare Network Configuration Concepts
Lesson 6: Supporting Network Services
  • Topic 6A: Summarize Services Provided by Networked Hosts
  • Topic 6B: Compare Internet and Embedded Appliances
  • Topic 6C: Troubleshoot Networks
Lesson 7: Summarizing Virtualization and Cloud Concepts
  • Topic 7A: Summarize Client-Side Virtualization
  • Topic 7B: Summarize Cloud Concepts
Lesson 8: Supporting Mobile Devices
  • Topic 8A: Set Up Mobile Devices and Peripherals
  • Topic 8B: Configure Mobile Device Apps
  • Topic 8C: Install and Configure Laptop Hardware
  • Topic 8D: Troubleshoot Mobile Device Issues
Lesson 9: Supporting Print Devices
  • Topic 9A: Deploy Printer and Multifunction Devices
  • Topic 9B: Replace Print Device Consumables
  • Topic 9C: Troubleshoot Print Device Issues
Lesson 10: Configuring Windows
  • Topic 10A: Configure Windows User Settings
  • Topic 10B: Configure Windows System Settings
Lesson 11: Managing Windows
  • Topic 11A: Use Management Consoles
  • Topic 11B: Use Performance and Troubleshooting Tools
  • Topic 11C: Use Command-line Tools
Lesson 12: Identifying OS Types and Features
  • Topic 12A: Explain OS Types
  • Topic 12B: Compare Windows Editions
Lesson 13: Supporting Windows
  • Topic 13A: Perform OS Installations and Upgrades
  • Topic 13B: Install and Configure Applications
  • Topic 13C: Troubleshoot Windows OS Problems
Lesson 14: Managing Windows Networking
  • Topic 14A: Manage Windows Networking
  • Topic 14B: Troubleshoot Windows Networking
  • Topic 14C: Configure Windows Security Settings
  • Topic 14D: Manage Windows Shares
Lesson 15: Managing Linux and macOS
  • Topic 15A: Identify Features of Linux
  • Topic 15B: Identify Features of macOS
Lesson 16: Configuring SOHO Network Security
  • Topic 16A: Explain Attacks, Threats, and Vulnerabilities
  • Topic 16B: Compare Wireless Security Protocols
  • Topic 16C: Configure SOHO Router Security
  • Topic 16D: Summarize Security Measures
Lesson 17: Managing Security Settings
  • Topic 17A: Configure Workstation Security
  • Topic 17B: Configure Browser Security
  • Topic 17C: Troubleshoot Workstation Security Issues
Lesson 18: Supporting Mobile Software
  • Topic 18A: Configure Mobile OS Security
  • Topic 18B: Troubleshoot Mobile OS and App Software
  • Topic 18C: Troubleshoot Mobile OS and App Security
Lesson 19: Using Support and Scripting Tools
  • Topic 19A: Use Remote Access Technologies
  • Topic 19B: Implement Backup and Recovery
  • Topic 19C: Explain Data Handling Best Practices
  • Topic 19D: Identify Basics of Scripting
Lesson 20: Implementing Operational Procedures
  • Topic 20A: Implement Best Practice Documentation
  • Topic 20B: Use Proper Communication Techniques
  • Topic 20C: Use Common Safety and Environmental Procedures
Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

What people say about us

Your Recommended Dates

Enquiry form
19 Feb 24 Enquire Book
09:30 - 17:00 Live Online 1,985

Global Schedule

GTR = Guarenteed to Run

12 Feb 24 Enquire Book
14:00 - 22:00Live Online GTR2,475
04 Mar 24 Enquire Book
14:00 - 22:00Live Online GTR2,475

18 Mar 24 Enquire Book
13:00 - 21:00Live Online GTR2,475
08 Apr 24 Enquire Book
14:00 - 22:00Live Online GTR2,475
06 May 24 Enquire Book
14:00 - 22:00Live Online GTR2,475
20 May 24 Enquire Book
14:00 - 22:00Live Online GTR2,475
10 Jun 24 Enquire Book
14:00 - 22:00Live Online GTR2,475
24 Jun 24 Enquire Book
14:00 - 22:00Live Online GTR2,475
Exam VoucherBook Now
eLearningBook Now
12 MonthsOnline795

Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.