IT Fundamentals Plus

4.6 out of 5 rating

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2.5 Days

15 CPD hours

This course is intended for

This course is intended to help participants learn basic principles and techniques of providing PC, mobile, applications, and network support.


Upon successful completion of this course, students will have introductory knowledge of computer systems and mobile devices.


In this course, students will identify and set up: computer hardware, software, networks, files, wireless devices and discuss safety.

Identifying Computer Hardware
  • Identify Types of Computing Devices
  • Identify Internal Computer Components
  • Common Computer Connector Types
  • Identify Common Peripheral Devices
Identifying Computer Software
  • Compare Functions and Features of Common Operating
  • Systems
  • Identify Application Software
Setting Up a Basic Workstation
  • Connect Hardware
  • Install and Configure Operating Systems
  • Install and Configure Applications
  • Configure Accessibility Options
Configuring Network Access
  • Network Connection Types
  • Install and Configure a SOHO Router
  • Network and Alternative Technologies
  • Sharing and Storage Methods
Working with Files, Folders, and Applications
  • Create Files
  • Navigate a File Structure
  • Manage Files and Folders
  • Compress and Extract Files
  • Create Screen Captures
Configuring and Using Wireless Devices
  • Configuring Wireless Devices
  • Use Wireless Devices
Securing Computing Devices
  • Identify Security Threats
  • Apply Security Best Practices
  • Perform Secure Web Browsing
Supporting Computers and Users
  • Environmental and Safety Concepts
  • Back Up and Restore Data
  • Manage Software
  • Implement Basic Support Measures
Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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