Mac OS Support Essentials 10.15 (Catalina)

4.6 out of 5 rating

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3 Days

18 CPD hours

This course is intended for

This course is intended for individuals who want to learn how to update, upgrade, and reinstall macOS Catalina, then set up and configure the new macOS.


Upon successful completion of this course, students in this course will learn how to update, upgrade, and reinstall macOS Catalina, then set up and configure the new macOS.
They will also be introduced to the
command-line interface and macOS Recovery. Other course topics include: managing
user accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more.
The students will also learn all about macOS security and password changes.


In this course, students will be introduced to the command-line interface and mac OS Recovery. They will also manage user accounts and system resources.

Installation and Configuration
  • Update, Upgrade, or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command-Line Interface
  • Use macOS Recovery
  • Update macOS
User Accounts
  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes
File Systems
  • Manage File Systems and Storage
  • Manage File Vault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts, and File Archives
Data Management
  • Manage System Resources
  • Use Metadata, Spotlight, and Siri
  • Manage Time Machine
Apps and Processes
  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps
Network Configuration
  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues
Network Services
  • Manage Network Services
  • Manage Host Sharing and Personal Firewall
System Management
  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues
Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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