macOS Support Essentials

4.6 out of 5 rating

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3 Days

18 CPD hours


Participants in this course will learn how to update, upgrade, and reinstall the macOS then set up and configure the new macOS. They will also be introduced to the command-line interface and macOS Recovery. Other course topics include: managing user accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more. The students will also learn all about macOS security and password changes

Installation and Configuration
  • Update, Upgrade, or Reinstall macOS
    Set Up and Configure macOS
    Use the Command-Line Interface
    Use macOS Recovery
    Update macOS
User Accounts
  • Manage User Accounts
    Manage User Home Folders
    Manage Security and Privacy
    Manage Password Changes
File Systems
  • Manage File Systems and Storage
    Manage FileVault
    Manage Permissions and Sharing
    Use Hidden Items, Shortcuts, and File Archives
Data Management
  • Manage System Resources
    Use Metadata, Spotlight, and Siri
    Manage Time Machine
Apps and Processes
  • Install Apps
    Manage Files
    Manage and Troubleshoot Apps
Network Configuration
  • Manage Basic Network Settings
    Manage Advanced Network Settings
    Troubleshoot Network Issues
Network Services
  • Manage Network Services
    Manage Host Sharing and Personal Firewall
System Management
  • Troubleshoot Peripherals
    Manage Printers and Scanners
    Troubleshoot Startup and System Issues
Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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