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Problem Solving and Decision Making

4.6 out of 5 rating

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1 Days

6 CPD hours

About this course

This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.


Understand the similarities between problem solving and decision making Understand the differences between problem solving and decision making Learn a variety of leading frameworks used to inform decision making Conduct exercises to practice each of the seven-steps of the problem-solving process


Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward.

This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

1- Defining decision making
  • Understanding Decision-Making and How it Happens
  • Why People Do or Don?t Make Decisions
  • Ways to Make Decisions
2- Defining problem solving
  • Understanding Problem Solving
  • Divergent and Convergent Thinking
  • Eight Disciplines of Problem Solving
  • Systematic Inventive Thinking (SIT)
3- Learn the Seven-Step Problem Solving Process
  • Problem Definition
  • Decision to Act on a Problem
  • Define Problem Solving Scope
  • Finding Root Cause
  • Prioritizing Root Cause Correction
  • Prioritizing Root Cause Correction
  • Select a Solution
Additional course details:

Nexus Humans Problem Solving and Decision Making training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Problem Solving and Decision Making course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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