Symantec PGP Universal Server 3.2 and PGP Desktop 10.2 Administration

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5 Days

30 CPD hours

This course is intended for

This course is intended for those responsible for the installation, configuration, maintenance, or troubleshooting of PGP Universal Server or PGP Desktop.


This course provides instruction on PGP Universal Server 3.2 and PGP Desktop 10.2.At the completion of the course, you will be able to:
Describe the features, concepts, components, and terminology of both the PGP Universal Server 3.2 and PGP Desktop 10.2products.
Install PGP Universal Server 3.2 and complete setup using the most commonly configured options.
Install a managed and customized PGP Desktop 10.2 client.
Configure, complete administration tasks for, and use PGP Whole Disk Encryption and other PGP Desktop features.
Configure policy-based messaging security for internal and external recipients.
Create and modify users, user policies, and groups using either manual or directory integration methods.
Combine two or more PGP Universal Servers into a cluster.


This is designed to provide you with the fundamental knowledge a nd hands-on lab experience to install, administer, and troubleshoot the PGP Universal Management Server and primary client product.

Cryptography Essentials
  • Cryptography defined
    Caesar cipher
    Symmetric-Key Cryptography
    Public-Key Cryptography
    PGP Public-Key Cryptography
    Digital Signatures
    Trust Models
    Keys, Key Signatures and Key properties
    Verifying keys with key fingerprints
PGP Product Information
  • PGP Universal Server
    PGP Desktop
    PGP Command Line
    PGP Support Package for BlackBerry
    PGP Mobile
    PGP iOS Viewer
Installing PGP Universal Server
  • PGP Universal Server overview
    Installation tasks and options
    Completing the PGP Universal Server Setup Assistant
Administrative Keys
  • A review of trust and verification
    The Organization Key
    The Organization Certificate
    Configuration and usage of the Additional Decryption Key
    Other certificates used for trust on PGP Universal Server
    Ignition key types and features
Consumers and Groups
  • Consumers and Groups
    PGP product user definition
    Consumer groups
    Introduction to consumer policy
    How users, groups, and policy work together
Server Messaging
  • Learn Mode
    In-depth look at Mail Proxy configuration
    Description of server mail flow and typical configurations
Monitoring and Reporting
  • Server monitoring and logging
    Updates, backups, and restoring
Mail Policy
  • Definition of policy chains and rules
    Rule conditions, actions, and key searches
    Default mail flow and message policy
    Adding custom chains to mail flow
    Overview of various types of policy chains
    Demonstration and detailed explanation of adding a rule
    Special messaging actions and dictionaries
Key Not Found
  • Problems that require a Key Not Found policy
    Introduction to Key Not Found configuration
Web Messenger
  • Definition of Web Messenger
    Description of functionality
    Demonstration of end-user inbox creation
    Inbox and service administration
    Inbox replication and backup
    Customization templates
    Regular Email option for Web Messenger
    PDF Messenger statement and certified delivery
    How the Out of Mail Stream Consumer Policy option functions
    PGP public key directories
    Smart Trailer invitation option overview
    PGP Desktop / S/MIME option overview
    PGP Universal Satellite overview
    Preparing Universal Server for PGP Desktop Clients
    Introduction to directory synchronization
    High-level overview of LDA P
    How the server uses a directory to add and assign users to groups
    Configuring PGP Universal Server Directory Synchronization
  • Managed key configuration
    Key modes
    Key usage flags
    Smart card
    Introduction to key management services
Installing PGP Desktop
  • System requirements
    Citrix and TS compatibility
    Downloading a custom PGP Desktop installer
    Modifying installed components
Configuring Client Enrollment
  • Definition of enrollment
    Email, LDA P, and Silent enrollment type overview
General PGP Desktop Policy
  • General PGP Desktop Policy
    Options on the General Card of the PGP Desktop settings of a consumer policy
    Licensing managed PGP Desktop clients
    Updating settings for managed installations
    PGP Desktop Messaging
    How PGP Desktop affects messaging infrastructure
    Options on the Messaging Card of the PGP Desktop settings of a consumer policy
    MAPI encrypt and sign buttons and offline mail processing
Configuring PGP Whole Disk Encryption
  • What is Whole Dis k Encryption
    Configuring WDE
    PGP Whole Disk Encryption for Windows
    PGP Whole Disk Encryption for Mac OSX
    PGP w hole Disk Encryption for Linux
PGP Whole Disk Encryption Management and Recover
  • The pgpwd command-line tool
    Logon failure and reporting
    The WDE-ADMIN group for large-scale administration
    PGP Whole Disk Encryption in the PGP Desktop settings of a consumer policy, including
    authentication methods and user per missions
    Recovery options
PGP NetShare
  • Defining PGP NetShare
    Encrypted folder creation
    Configuration of the PGP Universal Server Consumer
    Policy options for NetShare, including automated folder protection and application-based file protection
    Client-side administration features for PGP NetShare
    Miscellaneous compatibility and feature information about PGP NetShare
    Active Directory Group integration and PGP NetShare usage demonstrations
Other PGP Desktop Utilities
  • PGP Zip file and folder protection
    Securely erasing information using PGP Shredder and the Shred Free Space features
    PGP Virtual Disk secure volumes
    Usage cases and PGP Portable definition
  • How PGP Universal Server Clustering works
    Using the DMZ Clustering Zone
    Cluster failover
    Web Messenger inbox replication
    Demonstration of cluster creation
Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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