Skill Up Card - Course Bundles

Save up to €4,145 per delegate.

skill up card logo - Nexus Human

ITIL© 4 Specialist - Create Deliver and Support (CDS)

4.6 out of 5 rating Last updated 23/07/2024   English

Jump to outline

Global Schedule

GTR = Guaranteed to Run

24 Jul 24 Enquire Book
14:00 - 22:00 Live Online GTR 2,385
21 Oct 24 Enquire Book
14:00 - 22:00 Live Online GTR 2,385

Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.

Duration

3 Days

18 CPD hours

Overview

The course includes core concepts describing how different types of work (value streams) are built, tested and delivered end-to-end from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods.

Description

This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully.

This class includes an exam voucher.

Prerequisites

1 - PLANNING AND BUILDING A SERVICE VALUE STREAM
  • Tackling the concepts and challenges related to SVS
  • Using the shift left approach
  • The true value of information and technology across the SVS
2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT
  • Using the value stream to design, develop and transition new services
  • Adding to a value stream by leveraging ITIL practices
  • Providing user support
  • Furthering the value stream for support through ITIL practices
3 - CREATING, DELIVERING AND SUPPORTING SERVICES
  • Coordinate, prioritize and structure activities
  • The value of buy vs. build, sourcing, and service integration and management
Additional course details:

Notes

New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4

Nexus Humans ITIL 4 Specialist Create, Deliver and Support (CDS) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the ITIL 4 Specialist Create, Deliver and Support (CDS) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAQ for the ITIL© 4 Specialist - Create Deliver and Support (CDS) Course

Available Delivery Options for the ITIL© 4 Specialist - Create Deliver and Support (CDS) training.
  • Live Instructor Led Classroom Online (Live Online)
  • Traditional Instructor Led Classroom (TILT/ILT)
  • Delivery at your offices in London or anywhere in the UK
  • Private dedicated course as works for your staff.
How many CPD hours does the ITIL© 4 Specialist - Create Deliver and Support (CDS) training provide?

The 3 day. ITIL© 4 Specialist - Create Deliver and Support (CDS) training course give you up to 18 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.

Is the ITIL© 4 Specialist - Create Deliver and Support (CDS) training appropriate for someone learning to use ITIL in a professional environment?

Yes the ITIL© 4 Specialist - Create Deliver and Support (CDS) is appropriate for someone looking to use ITIL in a professional workspace or environment. But do make sure to note any prerequisites, read the course outline to ensure it is the right fit for you or your teams requirements and preferences.

What is the correct audience for the ITIL© 4 Specialist - Create Deliver and Support (CDS) training?

Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.

Do you provide training for the ITIL© 4 Specialist - Create Deliver and Support (CDS).

Yes we provide corporate training, dedicated training and closed classes for the ITIL© 4 Specialist - Create Deliver and Support (CDS). This can take place anywhere in Ireland including, Dublin, Cork, Galway, Northern Ireland or live online allowing you to have your teams from across Ireland or further afield to attend a single training event saving travel and delivery expenses.

What is the duration of the ITIL© 4 Specialist - Create Deliver and Support (CDS) program.

The ITIL© 4 Specialist - Create Deliver and Support (CDS) training takes place over 3 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.

Why are Nexus Human the best provider for the ITIL© 4 Specialist - Create Deliver and Support (CDS)?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for Ireland on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance institute (LPI) external training provider sponsor 2024.
Is there a discount code for the ITIL© 4 Specialist - Create Deliver and Support (CDS) training.

Yes, the discount code PENPAL5 is currently available for the ITIL© 4 Specialist - Create Deliver and Support (CDS) training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.

Jump to dates

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

What people say about us


Top