CompTIA A+ (plus)

Only Industry-Recognized Credential Performance testing proves pros can think on their feet to perform critical IT support tasks. Trusted by Employers CompTIA A+ identifies the go-to person in end point management and technical support roles. Your IT Journey Starts Here CompTIA A+ appears in more tech support job listings than any other IT credential.

What Skills Will You Learn?

• Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
• Explain types of networks and connections including TCP/IP, WIFI and SOHO
• Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
• Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
• Troubleshoot real-world device and network issues quickly and efficiently
• Compare and contrast cloud computing concepts and set up client-side virtualization
• Troubleshoot PC and mobile device issues including common OS, malware and security issues
• Identify and protect against security vulnerabilities for devices and their network connections
• Follow best practices for safety, environmental impacts, and communication and professionalism

Prerequisites Exams/Certifications

• None

Required Exams / Courses

• CompTIA A Plus Certification (Exams 220-1101 and 220-1102)