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Nexus Human are leaders in providing ITIL training courses. Our courses are delivered by certified trainers who replicate the classroom experience live online to keep you engaged and learning.
By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4.
ITIL© is the world's leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. .
What’s included
Private ITIL 4 Foundation with Exam
Schedule a Live Online or Face to Face course when and where you want it, click Enquire now for more details.
3 Days
18 CPD hours
By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL© Practices, and the new Service Value Chain that incorporate the core of ITIL© version 4.
ITIL© is the world's leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL© 4. This course will earn you 21 PDUs.
This class includes an exam voucher.
1 - ITIL 4 OVERVIEW
| Please click the course title to view outline | Duration | |
|---|---|---|
| ITIL© 4 Foundation | 3 day(s) | Enquire now |
| ITIL© 4 Specialist - Drive Stakeholder Value (DSV) | 3 day(s) | Enquire now |
| ITIL© 4 Strategist - Direct Plan and Improve (DPI) | 3 day(s) | Enquire now |
| ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) | 3 day(s) | Enquire now |
| ITIL© 4 High Velocity IT (HVIT) | 3 day(s) | Enquire now |
| ITIL© 4 Specialist - Create Deliver and Support (CDS) | 3 day(s) | Enquire now |
| ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam | 3 day(s) | Enquire now |
Interact with our experienced and certified trainers during our live online classes.
If the situation arises where training delegates fall ill or become unavailable, no need to worry, they can resit the course for free. Our Training Insurance covers you to sit the same public class within 6 months, if the case arises.
Classes are recorded so that you don't miss a thing. You can go over the class again in order to enforce learning for up to 6 months after the training course has ended.
Instructor was very knowledgeable, was easy to understand and answered all of the questions I came in with.
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Amazing session, well planned and detailed, you were so quick to reply to questions and so calm and polite, which is so important Thank you
Student Testimonial
Sharon was very approachable and explained things very well
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A brilliant tutor - instruction carried out in understandable lingo and at a pace that could be followed.
Nexus Human student
The patience that Sharon had with everyone was excellent. The pace was also perfect. I would highly recommend this course to my colleagues.
Nexus Human student
Taking into account the virtual setting, the instructions were easily understood, with a very patient instructor
Nexus Human student
Very well explained and clarified understanding
Nexus Human student
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