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ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS)

4.6 out of 5 rating Last updated 23/07/2024   English

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Global Schedule

GTR = Guaranteed to Run

04 Sep 24 Enquire Book
14:00 - 22:00 Live Online GTR 2,385
09 Dec 24 Enquire Book
14:00 - 22:00 Live Online GTR 2,385

Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.

Duration

3 Days

18 CPD hours

Overview

By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation

Description

This course takes you on a digital strategy journey. Its iterative, eight-step model moves from vision through to actions' and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher.

Prerequisites

Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.

1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY
  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep It Simple and Practical
  • Optimise and Automate
2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION
  • Digital Technology
  • Digital Business
  • Digital Organisation
  • Digitisation
  • Digital Transformation
  • Business Strategy and Business Models
  • Digital and IT Strategy
  • Products
  • Services
  • Relationship Between Digital, IT Strategy and Components of ITIL SVS.
3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN
  • Environmental Analysis
  • External Analysis: PESTLE
  • Internal Analysis: Four Dimensions of Service Management
4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS
  • How an Organisations Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is
  • How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy
  • Organisations Position in a Particular Market or Industry
  • Digital Positioning Tool to Determine Appropriate Position for a Digital Organization
5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION
  • Ecosystem
  • Industry/Market
  • Organisational
  • Influenced factors
  • Achieving Customer/Market Relevance
  • Achieving Operational Excellence
  • Internal and External Focus
  • Balanced Approach
6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE
  • How to Apply Approaches to Achieve Customer/Market Relevance
  • Customer Journeys
  • Omnichannel Delivery and Support
  • Context-Sensitive Delivery and Support
  • Customer Analytics
  • Customer Feedback and 360ø Approaches
  • How to Achieve Operational Excellence in the Four Dimensions of Service Management
  • Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following
  • Financial Policies
  • Portfolio Optimization
  • Funding Projects, Products and Services
  • Balancing Cost of Innovation and Operation
  • Charging Models
  • Assess Strategic Approaches for Digital Organizations
7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY
  • Concept of Risk Management in the Context of a Digital Organisation
  • Context of Digital and IT Strategy
  • Identify Risk
  • Assess Risk
  • Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk
  • Explain the Concept of Innovation, Including its Key Elements and Techniques
  • Apply Techniques to Develop and Maintain a Culture of Innovation
8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY
  • How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisations Current and Desired Positions Approaches for Scraping Data from Dynamic Websites
  • How to Define and Communicate a Vision and a Strategy
  • How to Use Business Cases to Advocate for a Digital and IT Strategy
9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY
  • How to Define Operating Models for Digital Organisations
  • Major Skills Required of Leaders in Digital Organisation
  • Apply Approaches to Strategy Coordination and Implementation:
  • Large-Scale Transformation
  • Incremental Transformation
  • Mergers and Acquisitions
  • Individual Changes
  • Approaches to POMs (Parallel Operating Models)
  • How to Assess Success of a Digital and IT Strategy
  • Typical Activities of a Digital Transformation Programme
Additional course details:

Notes

New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4

Nexus Humans ITIL 4 Strategic Leader Digital and IT Strategy (DITS) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the ITIL 4 Strategic Leader Digital and IT Strategy (DITS) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAQ for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) Course

Available Delivery Options for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training.
  • Live Instructor Led Classroom Online (Live Online)
  • Traditional Instructor Led Classroom (TILT/ILT)
  • Delivery at your offices in London or anywhere in the UK
  • Private dedicated course as works for your staff.
How many CPD hours does the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training provide?

The 3 day. ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training course give you up to 18 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.

Is the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training appropriate for someone learning to use ITIL in a professional environment?

Yes the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) is appropriate for someone looking to use ITIL in a professional workspace or environment. But do make sure to note any prerequisites, read the course outline to ensure it is the right fit for you or your teams requirements and preferences.

What is the correct audience for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training?

This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery.

Do you provide training for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS).

Yes we provide corporate training, dedicated training and closed classes for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS). This can take place anywhere in Ireland including, Dublin, Cork, Galway, Northern Ireland or live online allowing you to have your teams from across Ireland or further afield to attend a single training event saving travel and delivery expenses.

What is the duration of the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) program.

The ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training takes place over 3 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.

Why are Nexus Human the best provider for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS)?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for Ireland on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance institute (LPI) external training provider sponsor 2024.
Is there a discount code for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training.

Yes, the discount code PENPAL5 is currently available for the ITIL© 4 Strategic Leader: Digital and IT Strategy (DITS) training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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