Pricing is per delegate, giving you huge savings over the cost of individual courses.
4.6 out of 5 rating Last updated 14/02/2025 English
Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.
GTR = Guaranteed to Run
Interested in available dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.
2 Days
12 CPD hours
The learning objectives for Certified Agile Service Manager (CASM) include an understanding of:
What does it mean to “be agile”
The Agile Manifesto, its core values, and principles
Agile concepts and practices including ITSM, Kanban, Lean and DevOps
Learn about SCRUM from a product and process perspective
Agile thinking and values into service management
Scrum roles, artifacts, and events as it applies to both products and processes
The two aspects of Agile Service Management:
Agile Process Improvement–ensuring processes are lean and deliver “just enough” control
Agile Process Design–applying Agile practices to process design projects
This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT's effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements. This course prepares you for the Certified Agile Service Manager (CASM) certification.
Nexus Humans Certified Agile Service Manager (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Agile Service Manager (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.The Certified Agile Service Manager (CASM)© training course helps prepare you for the Certified Agile Service Manager© certification path.
The 2 day. Certified Agile Service Manager (CASM)© training course give you up to 12 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.
The target audience for the CASM course is
Anyone interested in learning about Agile and Scrum from a products and process perspective
Process owners and process designers
Developers who are interested in helping make processes more agile
Managers who are looking to bridge multiple practices into a DevOps environment
Employees and managers responsible for designing, re-engineering or improving process
Consultants guiding their clients through process improvement and DevOps initiatives
Internal and external suppliers Process stakeholders
Yes we provide corporate training, dedicated training and closed classes for the Certified Agile Service Manager (CASM)©. This can take place anywhere in Ireland including, Dublin, Cork, Galway, Northern Ireland or live online allowing you to have your teams from across Ireland or further afield to attend a single training event saving travel and delivery expenses.
The Certified Agile Service Manager (CASM)© training takes place over 2 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.
Yes, the discount code PENPAL5 is currently available for the Certified Agile Service Manager (CASM)© training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.
When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.