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CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users

4.6 out of 5 rating Last updated 23/07/2024   English

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Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.

Duration

2 Days

12 CPD hours

Overview

Upon completing this course, the learner will be able to meet these overall objectives:
Provide a comprehensive overview of Cisco Unified Intelligence Center
Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports
Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more)

Description

The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.

Cisco Unified Intelligence Center Overview
  • Introducing Cisco Unified Intelligence Center
    What Contact Center products use CUIC for reporting
Cisco Unified Intelligence Center Administration and Security
  • The End User and CUIC Security
Running and Modifying CUIC Reports
  • Running Cisco Unified Intelligence Center Reports
    Using Permalinks
    Help
    Dashboards
    Modifying a CUIC Stock Report
Cisco Unified Intelligence Center Dashboards
  • Understanding Cisco Unified CCE Key Concepts
    Creating a New Cisco Unified Intelligence Center Report
Additional course details:

Nexus Humans CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAQ for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users Course

Available Delivery Options for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training.
  • Live Instructor Led Classroom Online (Live Online)
  • Traditional Instructor Led Classroom (TILT/ILT)
  • Delivery at your offices in London or anywhere in the UK
  • Private dedicated course as works for your staff.
How many CPD hours does the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training provide?

The 2 day. CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training course give you up to 12 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.

What is the correct audience for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training?

The primary audiences for the course are as follows:
Cisco customers Contact Center Management, Contact Center Supervisors and Customer technical personnel
Cisco technology partners
Cisco employees

Do you provide training for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users.

Yes we provide corporate training, dedicated training and closed classes for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users. This can take place anywhere in Ireland including, Dublin, Cork, Galway, Northern Ireland or live online allowing you to have your teams from across Ireland or further afield to attend a single training event saving travel and delivery expenses.

What is the duration of the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users program.

The CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training takes place over 2 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.

Why are Nexus Human the best provider for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for Ireland on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance institute (LPI) external training provider sponsor 2024.
Is there a discount code for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training.

Yes, the discount code PENPAL5 is currently available for the CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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