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MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant

4.6 out of 5 rating Last updated 09/07/2024   English

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Global Schedule

GTR = Guaranteed to Run

12 Aug 24 Enquire Book
14:00 - 22:00 Live Online 2,495

Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.

Duration

4 Days

24 CPD hours

Overview

Configure advanced settings
Manage marketing content, templates and integrations
Create and manage leads
Design and create marketing forms and pages
Create and manage segments
Set up and launch customer journeys
Create and manage events
Distribute and analyze surveys

Description

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Module 1: Configure Dynamics 365 Marketing
  • Set up and manage Dynamics 365 Marketing
  • Configure marketing settings
  • Domain authentication, email best practices, and GDPR
  • Manage assets and content settings
Module 2: Manage customers in Dynamics 365 Marketing
  • Manage accounts and contacts
  • Create and manage leads
  • Perform account-based marketing
  • Configure a lead scoring model
Module 3: Manage marketing forms and pages
  • Manage forms
  • Manage marketing pages
Module 4: Manage segments and subscription centers
  • Create and manage segments
  • Manage subscription centers and double opt-in
Module 5: Manage emails and journeys in Dynamics 365 Marketing
  • Create marketing emails
  • Create customer journeys
  • Manage content, event triggers and journeys in real-time marketing
  • Manage website visits, redirect URLs, and social postings
Module 6: Manage events
  • Create an event
  • Create a webinar event
  • Promote and manage events
  • Advanced event management features
Module 7: Create surveys with Dynamics 365 Customer Voice
  • Create a survey project
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys
Module 8: Analyze insights in Dynamics 365 Marketing
  • Evaluate marketing initiatives with analytics
  • Review the marketing calendar
Additional course details:

Nexus Humans MB-220T00 Dynamics 365 for Marketing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the MB-220T00 Dynamics 365 for Marketing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAQ for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Course

Available Delivery Options for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training.
  • Live Instructor Led Classroom Online (Live Online)
  • Traditional Instructor Led Classroom (TILT/ILT)
  • Delivery at your offices in London or anywhere in the UK
  • Private dedicated course as works for your staff.
How many CPD hours does the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training provide?

The 4 day. MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training course give you up to 24 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.

Is the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training appropriate for someone learning to use Dynamics in a professional environment?

Yes the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant is appropriate for someone looking to use Dynamics in a professional workspace or environment. But do make sure to note any prerequisites, read the course outline to ensure it is the right fit for you or your teams requirements and preferences.

What is the correct audience for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training?

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

Do you provide training for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant.

Yes we provide corporate training, dedicated training and closed classes for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant. This can take place anywhere in Ireland including, Dublin, Cork, Galway, Northern Ireland or live online allowing you to have your teams from across Ireland or further afield to attend a single training event saving travel and delivery expenses.

What is the duration of the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant program.

The MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training takes place over 4 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.

Why are Nexus Human the best provider for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for Ireland on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance institute (LPI) external training provider sponsor 2024.
Is there a discount code for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training.

Yes, the discount code PENPAL5 is currently available for the MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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