Microsoft Dynamics 365 for Sales

4.6 out of 5 rating Last updated 02/11/2024   English

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Duration

2 Days

12 CPD hours

Overview

Understand the features and tools that exist in Microsoft Dynamics 365 for SR's and Sales Managers.
Be familiar with the stages of the Sales Order. Process in Microsoft Dynamics 365.
Understand the fundamentals of Lead and Opportunity Management.
Be able to track, manage, qualify Leads and convert to Opportunities and related customer records in Microsoft Dynamics 365.
Know how to disqualify and cancel Leads, and convert Activity records to Leads and Opportunities.
Understand how to collaborate on Opportunities with other SR's and close Opportunity records as Won and Lost.
Be able to track Competitors and Stakeholders.
Understand how to view Resolution Activities.
Add Products and Write-In Products to Opportunities.
Build and maintain a repository of Products, Product Bundles and Product Families in the Product Catalog.
Configure Unit Groups, Price Lists and Discount Lists.
Work with Product Properties and view a Product Hierarchy.
Create Quotes and add Products.
Work with the Sales Order Process to convert Quotes to Orders and Invoices.
Fulfill Orders and manage Invoice payments.
Explore the Sales Reports and create a custom Sales Report using the Reporting Wizard in Microsoft Dynamics 365.
Understand the significance of Sales Goal Management and Metrics in Microsoft Dynamics 365.
Explore the Sales Charts and Dashboards and create a custom Sales Dashboard in Microsoft Dynamics 365.

Description

This course provides students with a detailed hands-on experience of the Salesfeatures and components of Microsoft Dynamics 365.

Introduction
  • Sales Order Process Scenarios
  • An Introduction to Sales in Dynamics 365
  • The Dynamics 365 Platform
  • Dynamics 365 Sales Fundamentals
  • Security Considerations
  • Where to get Help
  • Further Reading and Resources
Lead Management
  • The Lead Management Process
  • Working with Lead Records
  • Working with the Lead Form
  • Lead Assignment
  • Leads and Activities
  • Qualifying a Lead
  • Disqualifying a Lead
Opportunities Management
  • Introduction to Opportunities
  • The Opportunity Views
  • The Opportunity Form
  • Opportunity Sales Process
  • Closing an Opportunity
  • Resolution Activities
Products
  • Introduction to the Product Catalog
  • Adding Products
  • Configuring Unit Groups
  • Price Lists and Price List Items
Quotes, Orders and Invoices
  • Introduction to Order Processing
  • Adding Products to an Opportunity
  • Working with Quotes
  • Working with Orders
  • Working with Invoices
Sales Analysis
  • Introduction to Sales Analysis in Dynamics 365
  • The Sales Reports
  • The Reporting Wizard
  • Working with Sales Charts
  • Working with Sales Dashboards
  • Working with Sales Goals and Metrics
Additional course details:

Nexus Humans Microsoft Dynamics 365 for Sales training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Microsoft Dynamics 365 for Sales course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAQ for the Microsoft Dynamics 365 for Sales Course

Available Delivery Options for the Microsoft Dynamics 365 for Sales training.
  • Live Instructor Led Classroom Online (Live Online)
  • Traditional Instructor Led Classroom (TILT/ILT)
  • Delivery at your offices in London or anywhere in the UK
  • Private dedicated course as works for your staff.
How many CPD hours does the Microsoft Dynamics 365 for Sales training provide?

The 2 day. Microsoft Dynamics 365 for Sales training course give you up to 12 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.

Is the Microsoft Dynamics 365 for Sales training appropriate for someone learning to use Dynamics in a professional environment?

Yes the Microsoft Dynamics 365 for Sales is appropriate for someone looking to use Dynamics in a professional workspace or environment. But do make sure to note any prerequisites, read the course outline to ensure it is the right fit for you or your teams requirements and preferences.

What is the correct audience for the Microsoft Dynamics 365 for Sales training?

This course is intended for Sales Representatives (SR), Sales Managers and End-users
who have an interest in the Sales components of Dynamics 365. Students should have
an existing working knowledge of either Microsoft Dynamics 365 or Microsoft
Dynamics CRM. As a minimum, students should attend the prerequisite course
Introduction to Microsoft Dynamics 365

Do you provide training for the Microsoft Dynamics 365 for Sales.

Yes we provide corporate training, dedicated training and closed classes for the Microsoft Dynamics 365 for Sales. This can take place anywhere in Ireland including, Dublin, Cork, Galway, Northern Ireland or live online allowing you to have your teams from across Ireland or further afield to attend a single training event saving travel and delivery expenses.

What is the duration of the Microsoft Dynamics 365 for Sales program.

The Microsoft Dynamics 365 for Sales training takes place over 2 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.

Why are Nexus Human the best provider for the Microsoft Dynamics 365 for Sales?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for Ireland on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance institute (LPI) external training provider sponsor 2024.
Is there a discount code for the Microsoft Dynamics 365 for Sales training.

Yes, the discount code PENPAL5 is currently available for the Microsoft Dynamics 365 for Sales training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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